Lo Khere Chiang showing the 2014 councillors list with their photographs, contact
numbers and names of their areas of jurisdiction under the RCS
.
KUCHING:
Padawan Municipal Council (MPP) will use the Resident Councillorship
System (RCS) to improve and enhance its service delivery system.
.
Its
chairman Lo Khere Chiang said under the RCS the council would utilise
the service of its 31 councillors including himself, to tackle problems
and issues in the 33 designated areas under their jurisdiction
.
“By
doing so we hope that people can call respective councillors
representing them to solve their community problems,” he told a press
conference after their full council meeting in Kota Padawan here
Thursday
.
“I believe this is very effective in solving whatever
issues brought up by residents and this is perhaps the only council in
the state to come up with such system,” he added
.
Lo encouraged
councillors to bring problems in their areas to the council’s various
standing committees or section heads for them to be looked into and
solved
.
He hopes that through the system, the council will be able
to reach out to the public as they are rate payers who need their
services
.
To ensure that the system is more effective, Lo
suggested that councillors set up their own residents committees to look
at issues affecting their areas and to obtain faster feedback from
residents
.
Lo disclosed that some 350,000 people and 66,755 properties are under MPC’s jurisdiction.
He
said the Ministry of Local Government and Community Development had
given them another RM200,000 for various community programmes
.
“The
community programme is to carry out dialogues between the community and
the council to ensure that problems and issues under MPP can be
resolved amicably,” he added
.
Lo said the money is also for small community sports meets, festival activities, ‘gotong royong’ and others.
On
another note, he reminded residents in the council’s jurisdiction to
use ‘Tali Khidmat’ to lodge their complaints or forward them to the
council’s website
.
“The complaints made will be recorded by
officers in the Chief Minister’s Office and then disseminated to various
agencies and utility companies for further action,” he added
.
Lo
also said the Key Performance Index (KPI) of these agencies and utility
companies will be assessed based on how they solve problems
.
Some
of the useful service lines through which the public can lodge their
complaints are 082-612300 (Trienekens) for rubbish collection,
082-421133 (Sarawak Energy Board) for electricity supply and blackout,
082-240371 (Water Board) for burst pipes or water shortage and
082-244444 (Mobile Police) for suspicious acts.
