MAINTAINING GOOD SERVICE: Patients patiently wait for their numbers to
be called. This photo was taken before noon at the clinic. — Photos by
Muhammad Rais Sanusi.
Polyclinic appeals for help, five doctors and one specialist treating 450 patients daily
KUCHING:
The Kota Sentosa Polyclinic, renowned for its good service since its
establishment in 2001, is now literally bursting at the seams due to
growing volume of patients and worsening traffic due to insufficient
parking spaces.
With only 81 medical personnel and supporting staff which include five
doctors and one specialist to treat about 450 patients daily, not
including those seeking dental treatment, the often long waiting hours
for outpatient treatment has forced the health clinic at Jalan Stakan
here to limit its maternity patients to about 100 per day.
MORE HECTIC: Lo Khere Chiang MPP Chairman listens to a briefing from Dr Nurul Chief Medical Officer on the conditions
faced by medical personnel and the public at the polyclinic.
DIFFICULT: This ambulance has to negotiate the congested road when entering or exiting the premises.
Expectant mothers referred for further check-ups from health clinics in
Bengoh, Siburan and Padawan are scheduled for Wednesday, Thursday or
Friday whereas those from the surrounding area are slotted for Monday
and Tuesday.
To make matters worse, the clinic has less than 30 proper parking bays
for the public, forcing motorists to double-park on roads, which leads
to the traffic congestion. Ambulance often faced difficulty when
entering or exiting the clinic.
“The long waiting hours has forced the clinic to limit its appointment
to about 100 patients per day. With only six nurses and one doctor to
treat pregnant women daily, we have to limit patients who seek normal
check-ups,” chief medical officer Dr Nurul Azlin Mohd Noh told a press
conference here yesterday.
“We try to give the best of service to the community in the shortest
time possible while ensuring that we do not miss anything. Complicated
cases will be referred to the specialist.
“We proposed to the Health Department each year for the building of more
parking lots but until today we are still waiting for their response,”
she added.
Padawan Municipal Council chairman Lo Khere Chiang, who chaired the
press conference, appealed to the Health Ministry and the state Health
Department to seriously look into the matter, especially the parking
issue.
“For years, we receive glowing reports from the public that this
polyclinic provides efficient service, but unfortunately, it could not
cater to the fast increasing population.
“The clinic requires additional medical staff, doctors and parking
spaces to meet to the growing population of Kota Sentosa and the
surrounding areas, which now stands at 50,000. We are glad, however, to
hear that despite the heavy workload, the staff are still giving their
best,” he said.
~ The Borneo Post:December 19, 2012